Shubh Developers (“we”, “us”, “our”) is a private Australian construction and property development company. During the course of our operations, we may need to collect and use Personal Information about you. We are committed to protecting your privacy and handling all Personal Information in accordance with applicable Australian privacy laws.
This Privacy Policy outlines how we process, use, store, and disclose your Personal Information and the safeguards we implement to protect it. By accessing our website, using our services, visiting our sites, or entering into contracts with us, you consent to the collection, use, disclosure and handling of your Personal Information as described in this Privacy Policy.
ABOUT THIS PRIVACY POLICY
Definitions
APPs – Australian Privacy Principles under the *Privacy Act 1988 (Cth). Personal Information – As defined under the Privacy Act and in Section 3 of this policy, and includes Sensitive Information. Sensitive Information – Personal Information relating to aspects such as health, racial or ethnic origin, religion, or other protected attributes. Spam Act – Spam Act 2003 (Cth). Website – The website operated by Shubh Developers: shubhdevelopers.com.au
Purpose of this Policy
Shubh Developers is bound by the Privacy Act and the APPs. This Privacy Policy explains how we collect, store, use, and disclose your Personal Information, what your rights are, and the protections we apply.
Please read this document carefully and contact us if you have any questions.
PERSONAL INFORMATION WE COLLECT
Personal Information is information or an opinion about an identified individual or someone who is reasonably identifiable.
The types of Personal Information we may collect include:
Contact Details
Name, address, phone number, email address, and other identifiers.
Image and Likeness
We may collect your image, likeness or other Personal Information (including Sensitive Information) via CCTV surveillance systems at our sites, offices or display homes.
Financial Information
Bank account details, billing information and other data necessary to transact with you.
Unsolicited Information
Any unsolicited Personal Information will be destroyed or de-identified unless permitted to be retained under the Privacy Act.
Sensitive Information
We may collect Sensitive Information only where required by law or with your explicit consent.
Applicants and Employment
Where you apply for a job with Shubh Developers, we may collect your employment history, government-issued identification, and other information relevant to recruitment.
Website Usage Data
We may collect information such as: * dates and times you access the Website * IP address and browser information * click-stream and behavioural data * cookies and web beacon information
Cookies may be used for:
* authentication * performance analytics * remarketing and advertising
You may disable cookies, but some website functionality may be affected.
Where usage information is de-identified, it is not treated as Personal Information under the APPs.
HOW WE COLLECT PERSONAL INFORMATION
Unless impractical, you may remain anonymous or use a pseudonym. However, it may not be possible when:
* entering contracts, * arranging payments, * accessing our sites, * or where identification is legally required.
We collect Personal Information through lawful means, including:
* Direct person-to-person interactions * Contracts or agreements you enter with Shubh Developers * Online forms and website enquiries * Customer service interactions * CCTV surveillance * Telephone, email, or electronic communication * Documents or correspondence you send us
If you choose not to provide Personal Information, we may be unable to provide services, enter contracts, or ensure site safety.
PURPOSES FOR COLLECTING AND USING PERSONAL INFORMATION
We use Personal Information in connection with the operation of our construction and property development business.
We may use your information for:
* Responding to enquiries * Communicating regarding agreements or service arrangements * Processing invoices and financial transactions * Conducting customer satisfaction surveys * Sending promotional or service-related communications * Improving our Website and user experience * Managing our relationship with you
CCTV Information
If collected via CCTV, we may use and share the footage for:
* Site security and safety * Protecting our lawful interests * Monitoring site activities including contractors and vendors * Preventing or investigating crime * Assisting law enforcement
SHARING PERSONAL INFORMATION
We may share Personal Information with:
* Related companies * Subcontractors, suppliers, consultants and service providers * Insurers, financiers and auditors * Third parties assisting in customer feedback collection * Entities acquiring or considering acquiring our business * Third-party vendors working on our construction sites Where CCTV footage includes your Personal Information, it may be shared with vendors and contractors operating on-site.
MARKETING
Direct Marketing
We may use Personal Information (excluding Sensitive Information) to provide you with marketing materials if:
* You have consented, or * You would reasonably expect it, or * It is impractical for us to obtain your consent but reasonable to do so
All marketing communications include an option to unsubscribe.
Remarketing
We may use cookies for remarketing. You may opt out by:
* Clearing browser cookies * Adjusting browser settings * Using Google Ads Settings * Using Network Advertising Initiative opt-out tools
CONSEQUENCES OF NOT PROVIDING INFORMATION
Not providing Personal Information may prevent us from:
* Providing quotes or services * Constructing your home * Allowing access to certain website features * Performing contractual obligations
STORAGE OF DATA AND OVERSEAS DISCLOSURE
We typically store electronic Personal Information in Australian-based cloud systems and databases.
We may disclose Personal Information to overseas service providers, including providers located in countries such as (but not limited to):
* Thailand * China
These overseas providers may not be subject to Australian privacy laws.
You may withdraw your consent to overseas disclosure; however, doing so may limit our ability to provide services.
DATA QUALITY, SECURITY AND DATA BREACHES
Maintaining Accuracy
We rely on you to provide accurate, up-to-date information. You may request corrections at any time.
Security
We take reasonable steps to protect Personal Information from:
* misuse * interference * unauthorised access * modification * loss or destruction
Data Breaches
We comply with the Notifiable Data Breaches scheme. Where required, we will notify affected individuals and the Office of the Australian Information Commissioner.
UPDATES TO THIS POLICY
Shubh Developers may amend this Privacy Policy at any time. Updated versions will be posted on our Website. Where required by law, we will seek your consent for material changes.
ACCESSING YOUR INFORMATION OR MAKING A COMPLAINT
You may:
* request access to your Personal Information, * request corrections, or * lodge a complaint about our handling of Personal Information.
We aim to respond within 30 days.
If you are dissatisfied with our response, you may contact the **Office of the Australian Information Commissioner (OAIC):
